
Frequently Asked Questions
Find answers to common questions
Eligibility:
• Items must be returned within 7 to 10 days of delivery.
• Products must be unused, unworn, and in original packaging.
• Original invoice or order confirmation is required.
• If the product is damaged or incorrect, Sonex will cover return shipping charges.
• If the return is due to a change of mind, return shipping will be borne by the customer.
• Items must be returned within 7 to 10 days of delivery.
• Products must be unused, unworn, and in original packaging.
• Original invoice or order confirmation is required.
• If the product is damaged or incorrect, Sonex will cover return shipping charges.
• If the return is due to a change of mind, return shipping will be borne by the customer.
Standard shipping takes 5-7 business days. Express shipping is available for 2-3 business days delivery.
Yes, we ship to over 50 countries worldwide. International shipping times vary by location.
Once your order ships, you'll receive a tracking number via email. You can use this to track your package.
We accept all major credit cards, PayPal, Apple Pay, and Google Pay for your convenience.
You can reach our customer support team via email at support@example.com or call us at 1-800-123-4567.

